3 Mushroom (Extracted Formula)

Our Commitment to Quality

At DNA Mushrooms, we are dedicated to providing high-quality wellness products made with 100% fruiting

body mushroom extracts. Your satisfaction is our priority, and we want you to feel confident in every

purchase.

Returns

Because our products are consumable, we can only accept returns for unopened and unused items within

30 days of delivery.

To qualify for a return: - The item must be in its original packaging and in the same condition as received.

- Proof of purchase (such as your order confirmation or receipt) is required.

Please contact info@dnamushrooms.com before sending your item back. Returns sent without prior

approval will not be accepted.

Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your

refund.

If approved, your refund will be issued to your original payment method within 5–7 business days.

Refunds will not be issued for: - Opened or partially used products - Digital items or gift cards - Returns

requested after 14 days.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us within 7 days of delivery at

info@dnamushrooms.com with photos of the issue. We will replace or refund your item promptly.

Exchanges

We currently do not process direct exchanges. If you need a different item, please return your original

product (if eligible) and place a new order.

Shipping Costs

Shipping fees are non-refundable. If your order qualified for free shipping, the actual cost of shipping may

be deducted from your refund.

Order Processing

All orders are processed and shipped within 2–3 business days after payment confirmation. You will receive

a confirmation email with your tracking number once your order has been shipped.

Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. We currently ship

throughout the United States.

• Standard Shipping: 3–7 business days

• Priority Shipping: 2–3 business days

• Free Shipping: Available on orders over $75 (after discounts, before tax)

Tracking Your Order

Once your order ships, you will receive an email with your tracking information. Please allow up to 24

hours for tracking details to update.

You can also log in to your account on www.dnamushrooms.com to view your order status at any time.

Delayed or Lost Packages

We are not responsible for shipping delays caused by carriers or incorrect shipping addresses. If your

package appears lost or delayed, please contact the carrier directly using your tracking number.

If the issue persists, email us at info@dnamushrooms.com and we will assist you in locating your order.

International Shipping

At this time, DNA Mushrooms only ships within the United States. We hope to expand international

shipping options soon.

Address Changes

Please double-check your shipping address before placing your order. Once your order has been shipped,

we are unable to modify the delivery address.

Damaged Orders

If your order arrives damaged, please email info@dnamushrooms.com within 7 days of delivery with

photos of the damaged product(s). We will arrange a replacement or refund promptly.